Greenslopes Surgeon Patient Information

Greenslopes Surgeon Contact Information – Please contact us on 07 3397 2634 for general information about our practice and to make an appointment to see one of our surgeons.

Our reception staff are ready to accept your request between 9am and 4pm, Monday to Friday. If it’s now after hours, please feel free to send us a message using our CONTACT FORM.

Our Greenslopes surgeon reception staff will contact you to ask you some questions about the reason for your referral and to help determine an appropriate time for your appointment.

• General Practitioner or other specialist referrals. Both Dr’s Gartrell and Allison are specialists, so you can claim a Medicare rebate for their consultations, however this cannot happen without the referral form from you GP or other healthcare professional.
• X-Rays and Pathology. Dr’s Gartrell and Allison require the X rays you were given as originals along with the reports for blood, urine and any other pathology that may be relevant to your condition.
• Your Medicare, DVA and Health Fund details.
• Accompanying person. Please feel free to bring a significant family member or carer to your consultation with our Greenslopes surgeon for support and to help with communication.

For bowel cancer patients, it is very likely that your appointment date and time will be expedited. For other urgent conditions, it’s necessary to notify reception staff who will schedule your appointment appropriately.

There’s usually some paperwork to complete prior to the commencement of your appointment with our Greenslopes surgeon, so please arrive early to allow for this.

For example, your signature on a privacy statement is required allowing us to gather any information relating to your medical history and current conditions.

During your consultation, your surgeon will examine your documentation, pathology and ask you some questions relating to your condition. From this information and your responses, your surgeon will clearly and compassionately communicate some pathways forward including any risks that might be associated with them.

We encourage you to allow a family member or carer to accompany you because they can be very helpful especially in terms of helping with remembering what transpired.

Consultation Fee

Our clinic is not a bulk-billing practice. You will be required to pay for consultations on the day you are seen. You will be informed of the consultation fee and the expected Medicare Rebate when making your appointment. If you have any questions regarding our consultation fees please don’t hesitate to contact reception during business hours.

Fees for Veteran Affairs Patients

This is not a bulk-billing practice. The exception to this are Department of Veteran Affairs patients who are bulk-billed through the Department of Veteran Affairs.

Fees for Procedures and Operations

We will bill your health fund directly for your procedure. There is a booking fee for every procedure, which is not attract a rebate and is therefore an out-of-pocket expense. You will be notified of this with a financial consent form at the time of booking a procedure. It is important to understand that your health fund contract is for hospital fees not medical fees.

Fees for anaesthesia, pathology, radiology or any other service provider required while you are in hospital are separate from our surgeons fees.

Hospital fees do attract a rebate through your health fund. You are advised to check what cover you have and any excess you may need to pay on admission with your health fund prior to admission.

Uninsured patients

Uninsured patients are entitled to a rebate from Medicare. Dr Gartrell works publicly at the Princess Alexandra Hospital and can refer patients to the public health service for treatment following his assessment.

For patients without private health insurance a quote can be obtained by the clinic on your behalf for hospital expenses including accommodation fees, theatre fees and prosthetic fees. This will be sent to you from the hospital and a copy will be attached to Dr Gartrell’s quote also as a courtesy. This fee is separate from Dr Gartrell’s fee, it is a contract between you and the hospital and will be payable on admission to the hospital. The hospital will not collect Dr Gartrell’s fee.

Acceptable Means of Payment

Bank cheques, personal cheques, cash or credit cards (Mastercard or Visa) are acceptable means of payment. We have Eftpos facilities. We do not accept American Express or Diner’s Card.

Greenslopes Private Hospital – South Brisbane

Our clinic is conveniently located at in South Brisbane at Greenslopes Private Hospital. The hospital is easily accessed from Brisbane CBD and from Brisbane Airport by private vehicle or on public transport.

Click or tap the image to print a map that shows how to find us once you arrive at the hospital.

South Brisbane Colorectal and General Surgeons

Dr Richard Gartrell and Dr Stephen Allison

Greenslopes Private Hospital
Level 1, Suite 26
Newdegate Street
Greenslopes, QLD, 4120